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Frequently Asked Questions

How do I get started?

Click Sign Up on the landing page, enter your email and password. You'll immediately access the Dashboard. Deposit funds and subscribe to a bot to start trading.

What's the minimum deposit?

You can deposit as little as $25. However, each bot has its own minimum deposit requirement (shown on the bot card) — typically ranging from $99 to $3,366 depending on the bot.

Which cryptocurrencies can I deposit?

We support USDT (TRC20, BEP20, ERC20), BTC, ETH, and LTC. USDT TRC20 is recommended for lowest fees and fastest confirmation.

What's the difference between Spot and Futures bots?

Spot bots trade actual assets with lower risk. Futures bots use leverage for amplified returns but with higher risk. Choose based on your risk tolerance.

What does PRO give me?

PRO ($250 one-time) unlocks unlimited bot slots, exclusive high-performance bots, and priority processing. It's a permanent upgrade — no recurring fees.

Can I withdraw anytime?

Yes. There are no lock-ups. Withdraw from a bot to your balance, then from your balance to your external wallet.

How do I earn with referrals?

Share your unique link from the Referrals page. You earn commissions when your referrals trade on the platform.

Is my data secure?

Your account is protected by encrypted authentication. We never store your private keys. All deposits and withdrawals happen on-chain with full blockchain transparency.

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Smart Trading & Risks: NeuraFlow provides powerful automated tools and analytics to help you navigate the crypto market more effectively. While our algorithms are designed to optimize your strategies and maximize potential opportunities, it's important to remember that all cryptocurrency trading involves inherent market volatility.

We encourage our users to trade responsibly. Always ensure you fully understand your investment goals and risk tolerance. Automated trading is a powerful assistant, but market conditions can change, and past successes do not guarantee future results.

Neura Protocol LTD offers technology solutions, not financial or legal advice. Enjoy exploring the future of algorithmic trading with us.

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